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Alabama Department of Labor

UNEMPLOYMENT COMPENSATION

How do I file a new unemployment claim or re-open an existing claim?

How do I file a weekly claim certification?

Who do I contact if I have a specific question or problem with my claim?

  • Call 800-361-4524 after 5pm Sunday through Thursday to schedule a callback for the next day. If you are unable to secure an appointment on one day, please try again on the next day after 5pm. You are only allowed one scheduled callback appointment per week.

Who do I contact to report unemployment tax fraud (being paid cash or receiving a 1099)?

Who do I contact to report benefit unemployment fraud?

How do I find general information or frequently asked questions on unemployment compensation?

What if I have questions about my Debit Card?

What if I have questions about an unemployment compensation overpayment?

What if I have questions about Trade Readjustment Allowance (TRA) or Trade Adjustment Assistance (TAA) training programs?

  • Please call (334) 956-7308.

What if I have questions about an employer filed partial unemployment claim?

How do I request UC-related posters or Employer Handbooks?

  • Please call (334) 954-3502.

How do I request copies of lost documents or past work history?

What if I have questions concerning 1099-G forms?

What if I have questions concerning direct deposit of unemployment compensation benefits?

How do I find information regarding unemployment compensation appeals?

Who do I contact if I am an employer and have questions concerning Employer Tax Account numbers?

Who do I contact if I am an employer and have questions concerning Delinquent notices, liens, or garnishments?

Who do I contact if I am an employer and have questions concerning Experience Rating, Benefit Charging, Power of Attorneys (POA), or Tax Rate Notices?

Who do I contact if I am an employer and have questions concerning Quarterly Reports, including copies of past reports?

Who do I contact if I am an employer and have questions concerning re-certifications of taxable wages or proof of payment (940C)?