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Alabama Department of Labor

UC Telephone Numbers for Claimants

To file a New or Reopened Claim for Unemployment Compensation
You may also file your claim online at: https://initialclaims.labor.alabama.gov/
To file an Unemployment Compensation Claim 1-866-234-5382
  • 8:00 am - 9:00 pm, Monday - Thursday
  • 8:00 am - 5:00 pm, Friday
  • Closed Saturday & Sunday
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    To schedule a call back appointment for the following business day 1-800-361-4524
  • 5:00 pm, Sunday - Thursday
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    To file or view the status of a Weekly Certification for Unemployment Compensation
    You may file for or view the status of a weekly certification online at: https://uiclaimantportal.labor.alabama.gov/SignIn
    Montgomery Birmingham Toll Free
    (334) 954-4094 (205) 458-2282 1-800-752-7389

    To contact an Unemployment Compensation Call Center by FAX
    Montgomery
    (334) 956-7307

    To FAX a request to APPEAL an Unemployment Compensation Claim (334) 956-5891
    To Fax a request to the Board of Appeals (334) 956-7494
    To report Unemployment Compensation FRAUD 1-800-392-8019
    To request copies of records from Information Disclosure (334) 954-4076

    NOTE: Appeals must be filed online, or in writing and faxed, mailed or delivered in-person to the Alabama Department of Labor Hearings and Appeals Division. Click here for more details.