UNEMPLOYMENT COMPENSATION
How do I file a new unemployment claim or re-open an existing claim?
- Visit our website
here or call 1-866-234-5382 (select option 2).
How do I file a weekly claim certification?
- Visit our website
here or telephone: Montgomery local area (334) 954-4094;
Birmingham local area 205-458-2282; or other areas 800-752-7389.
Who do I contact if I have a specific question or problem with my claim?
- Call 800-361-4524 after 5pm Sunday through Thursday to schedule a callback for the next day. If you are unable to secure an appointment on one day, please try again on the next day after 5pm. You are only allowed one scheduled callback appointment per week.
Who do I contact to report unemployment tax fraud (being paid cash or receiving a 1099)?
Who do I contact to report benefit unemployment fraud?
How do I find general information or frequently asked questions on unemployment
compensation?
What if I have questions about my Debit Card?
- To contact Card Services directly, please call 1-833-888-2779.
What if I have questions about an unemployment compensation overpayment?
What if I have questions about Trade Readjustment Allowance (TRA) or Trade Adjustment
Assistance (TAA) training programs?
- Please call (334) 956-7308.
What if I have questions about an employer filed partial unemployment claim?
How do I request UC-related posters or Employer Handbooks?
How do I request copies of lost documents or past work history?
What if I have questions concerning 1099-G forms?
What if I have questions concerning direct deposit of unemployment compensation
benefits?
How do I find information regarding unemployment compensation appeals?
Who do I contact if I am an employer and have questions concerning Employer
Tax Account numbers?
Who do I contact if I am an employer and have questions concerning Delinquent
notices, liens, or garnishments?
Who do I contact if I am an employer and have questions concerning Experience
Rating, Benefit Charging, Power of Attorneys (POA), or Tax Rate Notices?
Who do I contact if I am an employer and have questions concerning Quarterly
Reports, including copies of past reports?
Who do I contact if I am an employer and have questions concerning re-certifications
of taxable wages or proof of payment (940C)?
