Workers' Compensation Ombudsman Program

Code of Alabama , 1975, §§25-5-290, 25-5-291, 25-5-292

For free dispute resolution through mediation call 1-800-528-5166, and ask to speak with an Ombudsman. In the Montgomery area call 242-2868.


The Ombudsman program, established by the Workers' Compensation Reform Act of 1992, has proven to exceed the expectations of success imagined at its inception. The objective of the Ombudsman Program is to work quickly and informally to allow the parties to take every possible step to settle their workers' compensation differences before going to court. The following are some of the many advantages of the mediation process: (1) cases are handled quickly and professionally, (2) costs of litigation are reduced, (3) communication between all parties of the case is improved, (4) parties are allowed to continue their working relationships on the best terms possible by doing everything they can to settle their dispute quickly, and (5) flexibility in being responsive to the needs of all parties of the case is a reality. The Ombudsmen are very proud of the part each contributes toward the changing face of the economy in Alabama.


OVERVIEW OF MEDIATION


THIS IS DISTRIBUTED FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT TO BE CONSTRUED AS, NOR DOES IT HAVE THE EFFECT OF LAW OR REGULATION. ADDITIONAL INFORMATION MAY BE OBTAINED FROM:

Alabama Department of Labor
Workers' Compensation Division
649 Monroe Street
Montgomery, Alabama 36131
(334) 242-2868
1-800-528-5166
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