UNEMPLOYMENT COMPENSATION

How do I file a new unemployment claim or re-open an existing claim?

How do I file a weekly claim certification?

  • Visit our website at labor.alabama.gov/uc/ICCS or telephone: Montgomery local area (334) 954-4094; Birmingham local area 205-458-2282; or other areas 800-752-7389.

Who do I contact if I have a specific question or problem with my claim?

How do I find general information or frequently asked questions on unemployment compensation?

What if I have questions about my Emergency Unemployment Compensation claim?

What if I have questions about my Debit Card?

What if I have questions about an unemployment compensation overpayment?

What if I have questions about Trade Readjustment Allowance (TRA) or Trade Adjustment Assistance (TAA) training programs?

  • Please call (334) 242-8635.

What if I have questions about an employer filed partial unemployment claim?

How do I request UC-related posters or Employer Handbooks?

  • Please call (334) 954-3502.

How do I request copies of lost documents or past work history?

What if I have questions concerning 1099-G forms?

What if I have questions concerning direct deposit of unemployment compensation benefits?

How do I find information regarding unemployment compensation appeals?

Who do I contact if I am an employer and have questions concerning a Notice of Separation and Determination?

  • Please call (334) 242-8620.

Who do I contact if I am an employer and have questions concerning Employer Tax Account numbers?

Who do I contact if I am an employer and have questions concerning Delinquent notices, liens, or garnishments?

Who do I contact if I am an employer and have questions concerning Experience Rating, Benefit Charging, Power of Attorneys (POA), or Tax Rate Notices?

Who do I contact if I am an employer and have questions concerning Quarterly Reports, including copies of past reports?

Who do I contact if I am an employer and have questions concerning re-certifications of taxable wages or proof of payment (940C)?