• To file weekly claim certification: web address: labor.alabama.gov/uc/ICCS or telephone: Montgomery local area (334) 954-4094; Birmingham local area 205-458-2282; or other areas 800-752-7389
  • If you are a claimant and have a specific question or problem with your claim, call 800-361-4524 or UC Claimant Inquiry
  • Questions concerning Trade Readjustment Allowance (TRA) or Trade Adjustment Assistance (TAA) training programs: email TRA@labor.alabama.gov or call (334) 242-8635
  • To request UC-related posters, Employer Handbooks, or copies of lost documents or past work history: email Byron.Yates@labor.alabama.gov or call (334) 242-8945
  • Employer questions concerning Notice of Separation and Determination:  call (334) 242-8620
  • Employer questions concerning Experience Rating, Benefit Charging, Power of Attorneys (POA), or Tax Rate Notices: email experiencerating@labor.alabama.gov or call (334) 242-8888
  • Claimants approved for direct deposit with questions concerning direct deposits of unemployment compensation benefits: email Treasurer@labor.alabama.gov or call (334) 242-8960
  • Questions regarding unemployment compensation appeals: See Hearing and Appeals Section of the Contact Page.